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Wednesday, May 29, 2024

EuroPark adds to travel nightmare

Exhausted travelers finally returning from long and difficult trips disrupted by Iceland’s volcano have been getting another nasty surprise when they finally can go pick up their cars at the airport.

EuroPark, the company running parking lots at most of Norway’s airports, wants to charge huge fees to those whose cars spent a lot of unexpected time in their lots.

The car owners can’t expect to get any mercy from EuroPark, which let Norwegian Broadcasting (NRK) known that it had no plans to eliminate fees that kept building up while passengers were stranded and couldn’t get back to the cars.

“Fees run up in the normal way for those who have parked in our parking places,” Pål Bjørn Gleditsch of EuroPark told news bureau NTB. He said there as yet were no plans to reduce the amount of the parking bill that accumulated during the car owner’s absence.

EuroPark’s competitor at Oslo’s main airport at Gardermoen, Dalen Parkering, had a different view. “None of our customers will be burdened because of cancelled flights,” Harry Steen of Dalen Parkering told NTB. “It’s not their fault that a volcanic cloud is lying over Europe.”

EuroPark, which often winds up in the media for its vigorous efforts to collect parking fees and issue expensive parking fines, has been hired in by civil aviation authority Avinor, which owns the airports. An airport spokesman in Oslo said he could understand customers’ frustration, and the parking fees would be re-evaluated.

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