A team of technicians from US electric car maker Tesla have now updated Tesla’s highly popular Model S so that it’s more compatible with the Norwegian electricity system. Many Tesla owners had been experiencing problems recharging their cars, and had feared winter was to blame.
Newspaper Dagens Næringsliv (DN) reported over the weekend that Michael White was among the 12 Tesla employees who traveled to Norway from the company’s plant in Fremont, California to deal with the battery problems that started cropping up late last year. In one case, the owner of a Tesla Model S was stranded on Christmas Eve in the mountains, far from the nearest recharging station.
Now White, Tesla’s service manager, claims that “most of the recharging problems are solved,” after a round of software updates and newly developed programs were delivered. One troubled Tesla owner, Eivind Lygren, also told DN that “an American came out here with lots of equipment and couldn’t recharge either. But after the update the car is charging again. That’s positive.”
Esben Pedersen of Tesla told DN that “it was the way that the adapter reacted to the Norwegian electricity network that had to be adjusted.” Testing continues, Pedersen said, describing the trouble-shooting as “an ongoing process.” If customers aren’t satisfied, Pedersen told DN, “then we aren’t either.”
Most are with their Teslas, which have sold briskly in Norway despite high pricetags. Electric cars in general are popular in Norway, where they get a variety of tax breaks and, not least, can be driven in special commuter lanes otherwise reserved for public transport.