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Tuesday, May 28, 2024

More long delays for Norwegian Air passengers

Troubled Norwegian Air and its passengers suffered through another weekend of lengthy delays, this time involving the debut of a new non-stop route between Bergen and New York and another route between Norway and Florida.

Norwegian Broadcasting (NRK) reported that the first flight from New York to Bergen landed more than six hours late in Bergen on Saturday, with 251 passengers on board. Its return to New York was delayed as well, by “only” by more than an hour.

Passengers on Norwegian’s new route between Oslo and Fort Lauderdale were suffering a much longer delay, with one flight due to depart Oslo at 3:40 pm on Saturday delayed more than 15 hours, and not due to take off until Sunday morning instead. Other flights last week had delays of up to 30 hours.

The problems once again are linked to Norwegian’s new Boeing 787 Dreamliner aircraft that were supposed to provide the airline and passengers with new possibilities but have instead caused huge problems.

“The background (for the extreme delays) is that we had technical problems with two aircraft earlier in the week,” Lasse Sandaker-Nielsen of Norwegian told NRK. “One of them got back in the air relatively quickly, while the other was stuck on the ground a bit too long.”

He said Norwegian acquired replacement aircraft and tried to make up the lost time, without success. Sandaker-Nielsen apologized for the delays and said all passengers would be offered hotel accommodation, food and drink “in accordance with EU rules.” staff



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