Norwegian Air’s chief ready to retire

Speculation has been swirling for months over when the 72-year-old founder and chief executive of Norwegian Air would finally step down. Now Bjørn Kjos seems more keen to relinquish control, in an interview conducted during the Paris Air Show this week. “I really hope they (the board of holding company Norwegian Air Shuttle) find someone […]

SAS best at compensating

Unhappy passengers of Scandinavian Airlines (SAS), whose travel was disrupted by the recent SAS pilots’ strike, may be encouraged by the results of a new survey. It ranks SAS as the best of 72 airlines in terms of compensating passengers when things go wrong. They went very wrong indeed when SAS pilots in Scandinavia went […]

Strike hit SAS and its customers hard

Scandinavian Airlines (SAS), all but grounded by a recent pilots’ strike, is reporting double-digit declines in traffic and passengers for the month of April, with heavy losses expected as well. Customers, meanwhile, have filed a record number of complaints and most still haven’t received compensation for disrupted travel. The recent week-long strike by SAS’ pilots […]

SAS and its pilots finally end strike

It was likely to take a few days before Scandinavian Airlines (SAS) would be flying on schedule again, but some flights were at least due to start taking off on Friday. SAS pilots ended their strike late Thursday night after finally accepting a new three-year deal. Their reported demand for a 13 percent pay raise […]

SAS cancels another 429 flights

After nearly 12 hours of mediation on the May 1st Labour Day holiday on Wednesday, Scandinavian Airlines (SAS) and its striking pilots still hadn’t come to terms. The airline thus cancelled 429 more flights on Thursday, ruining travel plans for another 54,000 passengers. SAS had already cancelled 280 morning flights on Thursday but had hoped […]

SAS lays off 1,000 employees

SAS put more pressure on its striking pilots Tuesday afternoon, when it announced it was laying off more than 1,000 employees. Most of them are cabin crew who have no work to do when the vast majority of SAS flights are grounded. SAS also cancelled another 504 flights due to take off on Wednesday, which […]

SAS in ‘crisis,’ its travellers in despair

“We are travellers,” has Scandinavian Airlines (SAS) declared in its recent promotional campaigns. SAS’ employees and not least its passengers were instead facing more spoiled travel plans and financial losses as a pilots’ strike dragged into its fifth day, for many the eve of what was supposed to be another long holiday weekend. With both […]

SAS pilots prepared for a lengthy strike

The leader of one of the labour unions representing SAS pilots in Norway claimed Friday afternoon that they’re prepared for a lengthy strike against Scandinavian Airlines (SAS). As the posturing continued on both sides, hundreds more SAS flights were cancelled on Saturday. “The morale is incredibly high,” Christian Laulund, an SAS captain who leads the […]

SAS pilots’ strike strands thousands

UPDATED: Around 60,000 passengers of Scandinavian Airlines (SAS) were grounded along with their flights on Friday, after mediation with SAS’ Swedish, Danish and Norwegian pilots broke down during the night. Around 550 SAS flights were cancelled in Norway alone. The Swedish pilots were the first to call a strike at 2:25am, while their Danish and […]

SAS strike threat boosted air fares

Scandinavian Airlines (SAS)’ arch rival Norwegian Air, which reported a huge first-quarter loss on Thursday, has raised many of its fares for flights through Monday and made them non-refundable. The hikes will enable financially challenged Norwegian Air to fend off losses and even make money if SAS pilots go out on strike Friday. There’s been […]