Unruly passenger forced emergency landing

A man in his 60s went amok on board a commercial airliner as it was flying over the North Sea on Thursday morning, prompting the pilot to make an emergency landing in Stavanger after the man tried to break into the cockpit. Norwegian police were still gathering details but reported that the incident was not […]

Bumped passengers rage at Norwegian Air

Oslo-based Norwegian Air is facing more turbulence this summer. The forced grounding of its large fleet of Boeing 737 MAX aircraft left Norwegian with less capacity, and several passengers holding tickets have been denied boarding. “I think it’s incredible for an airline to treat its passengers as if the airline has no systems at all,” […]

Family sues Boeing after Ethiopian crash

The family and husband of Norwegian foreign aid worker Karoline Aadland are joining a class-action lawsuit against US aircraft producer Boeing, after one of its 737 MAX jets crashed in Ethiopia last spring. The 28-year-old Aadland was among the 157 on board the Ethiopian Airlines flight who were killed. “They must be held responsible,” Aadland’s […]

New chief takes the helm at Norwegian

It’s official: Bjørn Kjos stepped down as chief executive of Norwegian Air on Thursday and handed over all operating responsibility to finance director Geir Karlsen, who immediately took over as acting CEO. Kjos claims he isn’t retiring, though, from the airline he founded nearly 20 years ago. “I won’t become a pensionist,” Kjos said at […]

Norwegians still flying more

Climate concerns aside: another new study shows that Norwegians fly more than most other Europeans. Prime Minister Erna Solberg, meanwhile, has also said that she feels no flyskam (shame over flying), arguing that Norway’s geography often makes flying necessary. “I don’t feel bad about flying,” Solberg told state broadcaster NRK just before the summer holidays […]

‘Flyskam’ won’t halt summer holidays

School’s out, Parliament has closed and Norway’s traditional month-long summer holiday period began this week with some welcome sunshine and warmer temperatures. Norwegians’ travel plans still don’t seem to be disrupted by flyskam, the new Swedish term for being ashamed to fly because of climate concerns. “Are we ashamed enough to drop flight plans?” asked […]

Norwegian Air’s chief ready to retire

Speculation has been swirling for months over when the 72-year-old founder and chief executive of Norwegian Air would finally step down. Now Bjørn Kjos seems more keen to relinquish control, in an interview conducted during the Paris Air Show this week. “I really hope they (the board of holding company Norwegian Air Shuttle) find someone […]

SAS best at compensating

Unhappy passengers of Scandinavian Airlines (SAS), whose travel was disrupted by the recent SAS pilots’ strike, may be encouraged by the results of a new survey. It ranks SAS as the best of 72 airlines in terms of compensating passengers when things go wrong. They went very wrong indeed when SAS pilots in Scandinavia went […]

Strike hit SAS and its customers hard

Scandinavian Airlines (SAS), all but grounded by a recent pilots’ strike, is reporting double-digit declines in traffic and passengers for the month of April, with heavy losses expected as well. Customers, meanwhile, have filed a record number of complaints and most still haven’t received compensation for disrupted travel. The recent week-long strike by SAS’ pilots […]

SAS and its pilots finally end strike

It was likely to take a few days before Scandinavian Airlines (SAS) would be flying on schedule again, but some flights were at least due to start taking off on Friday. SAS pilots ended their strike late Thursday night after finally accepting a new three-year deal. Their reported demand for a 13 percent pay raise […]