The chic new Norwegian clothing chain “Moods of Norway” might have been better off sticking to fashion, instead of branching off into the appliance sector. Its first electronic venture has short-circuited, quite literally.
The company announced Thursday that it was recalling around 7,000 waffle irons that have been on sale since October 24, because of a production defect that has caused some waffle irons to short-circuit or get so warm that their plastic cover has cracked. Customer reports of such problems prompted the company to halt sales and then resort to the recall.
“To be on the safe side, we’re also recalling all the waffle irons we’ve had made and sold, including those from last year,” said Nils Are Karstad Lysø of Moods of Norway in a press release. “We’re asking all our customers who have this product to stop using it and deliver it back to where it was purchased. They’ll get their money back and, as a consolation, a gift certificate.”
Customers can also send a e-mail to firstname.lastname@example.org for more information.
The waffles, also served in some Moods of Norway stores, are shaped like the tractor that’s become Moods of Norway’s symbol. Lysø said the waffle irons had been tested and approved, and the defect emerged in the past few weeks.
The company, which has recently been on an international expansion drive, bills itself as selling “happy clothes for happy people” and Lysø said “we also want our customers to be secure about our products.” An investigation into the waffle iron problem was underway.
Views and News staff